Contact US

34

How to contact:

Email: hch@cantonmade.com

Skype:erin-huang2

Mob: +86 15800205544

Tel: +86 020 87597795

Address:ROOM 1603, Huilan Ge, No.273 HuangPu Road West, Tianhe District,Guangzhou, China (510620)

How to find our office

By bus:Get off Xiancun Station, walk east along the Huangpu Road. Our office is next to the hotel, and upstairs CITIC Bank.

By taxi: Get off Huangpu Road West junction with Tianhe east, the gate of CITIC Bank Print this for the Taxi: zhongwen dizhi Parkingthe parking lot entrance is on the Tianhe Road east ,About 20 meters away from the Huangpu Road,along the Tianhe road east from south to north to approach Huangpu Road,You can tell Security to find Huilange,Parking will cost you 5 yuan a day. 公交车:冼村站下车,沿黄埔大道往东走,我们在文星酒店旁边,中信银行楼上。 打的士:打的到黄埔大道西与天河东交界处,中信银行门口下。 停  车:停车场入口在天河东路上,离黄埔大道仅20米左右,因此需要沿着天河东路从北往南一直开到接近黄埔大道,跟保安说找惠兰阁15B的,停车费每天5元。停车时看不到中信银行的,停车场往里面第二栋就是惠兰阁了。

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138 Responses to Contact US

  1. JORDANIA MARX says:

    hello good morning i need one manual for the radio NATIONAL RF-B65 MANUEL french or english

    best regards

  2. Prezado Senhor / Senhora,

    Agradeço informar modelo de RADIO TECSUN com OM e OC para o Brazil.

    Grato,

    Helio Vasconcellos

  3. Hoy Hoy Sum says:

    Hi,
    Nice to know that tecsun have a website in English. I truly loves Tecsun product.
    I have a lot of radios but i like the most is the Tecsun PL230 because it is easy to hold by hand and can stand up with antenna erected. So sound is clear to be broadcast in the room. Why not make a newer version of this PL230 but use nowadays technology? But put a real dial on it coz easier to tune. Make it fatter so that it can stand up better. Avoid using the rubber kinda material coz it become gluey and become dirty after some time…..

    Thanks

  4. Salvator says:

    Dear Ms Erin Huang.

    Hi!

    Oh!!! Yes,Yes,Yes,…..
    This last time (monday), I have had a call come from The DHL that the Package for me is arrived but I have no chek it now because I’m away of the DHL service.
    So, today is the best time to chek it.

    THANK MORE FOR YOUR COOPERATION.

    Best regards

    NDIRANGEZA.Salvator.

    NOTE: I’ll send you my Feedback next time.

  5. Cheung says:

    May i know your repair centre in Hong Kong?

  6. Aaron says:

    Hello. Looking for Tecsun PL-360 Digital PLL Portable. I’m in the Philippines

  7. Rémy Treier says:

    Hi there – I am desperately looking for a portable FM Radio with STEREO Output but also with the possibility to switch the signal from stereo to mono. Do you have such a model?

  8. Ayman Nazer says:

    Dear Ms Erin Huang

    Please let me know if Tecsun pl-360 AM FM Stereo World Band DSP come with external AM Ferrite Antenna.

    Regrads

    Ayman

  9. Ricardo Lima Caratti says:

    I am from Brazil and a bought a REDSUN RP2100 5 years ago.
    This week, my radio fell to the ground and its liquid crystal display has broken.
    The radio continue working.
    Although I can tune stations I cannot see the frequency and others information on the display as well.
    I would like to know if I can buy just the circuit of the display.

    Can you or someone help me?

  10. Roy Sandgren says:

    Hello friends, some models have 2 speakers system to FM stereo. Can you upgrade it to even am stereo and filter up to 15 kHz. it will be in real FM quality on Mediumwave. The x-band of 1611 – 1710 kHz can be in use to low power am stereo broadcastings up to 15 kHz without any problems.

  11. Erich Schindl says:

    Dear Erin HUANG,
    thank you for your mail from last week.
    Sorry, but it is not possible to answer you directly or to add a pdf-file.
    My answer-mail is refused.
    Best regards from Vienna / Austria
    Erich SCHINDL

  12. KHALID MAT says:

    Hi, I like to buy HAM RECEIVER HAM2000. Please send me what is price for that r adio….http://www.tecsun.com.cn/english/index.htm

  13. Fredric Underwood says:

    How much is the Degen DE1129 cost per unit and when will it be available in the USA?

    • hch says:

      It is 100USD including the frieght.Now we have the English version and it is available in USA.Thank you!

      Best regards,
      Erin

  14. Shailendra Krishan says:

    Hi, I have a Tecsun S-2000 radio. The rotating AM antenna of this radio has failed. Can you supply this antenna as a spare part to India? If yes, what will be the cost of the antenna and what will be the shipping cost? Thanks.

  15. Bob Dewar says:

    I am interested in the DE-19 radio. Can the tuning on the MW band be set for 10 kHz steps to be compatible with North American stations?

    Kind Regards,

    Bob

    • hch says:

      Dear Friend,The DE-19 radio can tuning the MW for 10 KHz steps to ues in North American Stations.Do you want to get one ?

  16. Jeff Andersen says:

    I have only used my PL-606 radio a few times and it now no longer works (won’t turn on). I’ve changed the batteries, to no avail. How can I get this serviced?

    • hch says:

      Dear Friend,
      If your machine haven’t used for one year.You can send it back to the factory and fix it .But would you please contact your suppler,I think they can help you.The warranty period of tecsun radio is one year.Thank you.

      Good luck!
      Best regards,
      Erin

      • Mark Damien Kelley says:

        if the PL-606 stops working, take the batties out and wait a few hours until the screen goes blank. then re install the batteries and it may work. this is like a “cold re-boot”

  17. Bsubm says:

    Hi! I am from Russia. I want to buy Tecsun R-919. In stock? Send to Russia?
    你好!我是从俄罗斯来的。我想买德生R-919。在股票?发送到俄罗斯?
    http://tecsunradio.com/2011/08/24/tecsun-r-919-fm-stereo-mv-sw-clock-pocket-radio-d919/

    • hch says:

      Dear Friend,
      Thanks for your comment.This radio R919 is in stock now.We can send it to Russia.Could you please send email to me :hch@cantonmade.com

      Best regards,
      Erin

  18. Bob Hodge says:

    Hi,
    I have owned your fine Tecsun BCL-2000 radio for more than a year and I love it…..thanks for making such a good product.
    I have lost my original Users Manual and cannot find a english download to print out a replacement. Do you have a site I can go to? Can you send me a PDF file I can print, or can you mail me a new hard copy?
    Any assistance would be most appreciated!!
    Regards,
    Bob Hodge

    • hch says:

      Dear Friend,
      This radio was stopped producing by the factory.We can’t get its manual now.Thank you!

      Best regards,
      Erin

  19. Phil Ireland says:

    Hi,
    I’ve been very interested to see reports of a new radio, the Tecsun PL880. I am a member of the Australian Radio DX Club Inc, a very keen shortwave listener and medium wave listener and would like to know when Tecsun will release this radio for sale. I will be interested in reviewing the radio when it it available. I look forward to your reply.
    Cheers….. Phil

    • hch says:

      Dear Friend,
      Thanks for your attentions.
      The radio PL880 is come out soon.Then I will update to my website as soon as it can be sold.
      I am grateful if you can review the radio on my website.Thank you!

      Best regards,
      Erin

  20. Sonny Puang says:

    Hello there!
    I am going to Shanghai on 20 Oct. Please let me know if you have a shop in Shanghai.
    I want to do some shopping Tecsun there.
    Your soonest response is appreciated.
    Best regards,
    Sonny Puang

    • hch says:

      Dear Friend,
      Thanks for your message.We don’t have the store in Shanghai.We have the store in Guangzhou,Dongguan and Shenzhen.If you want to buy the radios in Shanghai.I think you can look for the tecsun dealer in Shanghai.Thank you!

      Best regards,
      Erin

  21. Ray K says:

    Hi there,

    I am a keen supporter of Tecsun radio and currently using PL-390 and PL-210 at home and in my office. Last year, I bought two PL 380 and sent them as gift to my mum and sister.

    We are all happy to enjoy the machine until recently those models which have the digital rolling switch for volume control and tuning control are not functional well. As these models have passed their one-year warranty period.

    Is there anything I can do?

    Best regards,
    Ray

    • hch says:

      Dear Friend,
      If your radio has any problem,please contact the supplier who sells the radio to you.Or you can send the radio to the tecsun factory.They are free to be repaired if it is in the period.

      Have a nice day!
      Best regards,
      Erin

  22. Hi to every one, it’s in fact a pleasant for me to pay a
    quick visit this web page, it consists of precious Information.

    • hch says:

      Dear Friend,
      I hope you can enjoy yourself here.And try to get some useful information here.Have a nice day!

      Best regards,
      Erin

  23. ron says:

    do you have the anjan dts 10 in stock

  24. Ante says:

    Hello,

    I would just like you to double check whether Mini Portable Internet Radio really supports MP3, WMA, RM, OGG, FLAC lossless audio formats. I am asking because I have that radio, Version PIRG 3 for several years and it only supports MP3 and WMA formats, nothing else. Is this radio more recent version? What portal is support to it? Is it VTuner?
    Thank you very much!

    • hch says:

      Dear Friend,
      Now we have one radio can support the MP3/WMA/WAV.Now we don’t have the RM OGG,FLAC audio formats.Thank you!

      Best regards,
      Erin

  25. Iˇll immediately take hold of your rss as I can’t in finding your email subscription link or newsletter service. Do you have any? Kindly let me know so that I may just subscribe. Thanks.

    • hch says:

      Dear Friend,you can subscribe tecsunradio website on the home page.If you have any question,please contact me:hch@cantonmade.com
      Thank you!

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  72. Michael says:

    Hello plz I need help,am trying to build tv station and I need help wat to buy.

    • hch says:

      Dear friend,
      Thanks you for reading this email
      This is Erin from FMUSER.We supply the fm and tv equipments for radio and tv station.
      I got your message from tecsunradio website,and know that you are trying to build a tv station.
      Could you let me know how far do you the tv signal to cover?
      How many channels do you want to broadcast?
      We can suggest some equipments for you.Thanks
      Best regards,
      Erin

    • hch says:

      Do you want to build a wireless tv station?How many channels do you want to broadcast and are they free to air?

  73. Jimmy N says:

    Hi there

    I wonder if the DEGEN DE1126 ships to Canada with the lithium battery included?

  74. Richard says:

    Please email me an English copy of the manual for the Tecsun GR-88.

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